Consultation.
Today organizations need advanced IT services. IT Managers, whose job is to achieve the level of excellence in their organization demand, shorten failure respond time, make far decisions, increase service availability & constantly respect negotiated service levels, have no choice but to implement highly effective management system.

Organization should satisfy the quality, fiduciary and security requirements for their information, as for all assets. Management should also optimize the use of available resource, including data, application systems, technology, facilities and people. To discharge these responsibilities and to achieve the enterprise’s objectives, management needs to understand the status of its IT systems and decide what security and control it should provide.

Management needs to ensure that an internal control system of framework is in place such that IT supports the business processes. This implies that information, from the business’s perspective, is effective, efficient, confidential, accurate, useful and timely, available, compliant and reliable. It also means that the right resources i.e. people, application systems, technology, facilities and data are available and properly used in the processes of the different IT domains, which can be defines as Planning and Organization, Acquisition and implementation, Delivery and Support, Monitoring and Evaluation.

To address that growing need, 3dfx provides architecture & implementation services related to management solutions.

We specialize in the following inches:

Management console
Event correlation
Capacity/performance management
Application response time management (user view)
Availability management
Inventory & configuration management
Help desk (incident, request, change & problem management)

The fact that organizations are becoming increasingly dependent on IT departments. Our approach focuses on "IT Service Management", not just "IT infrastructure".